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The other day a customer came in witha ringshe purchased about a year ago. She asked me, “Is it just me, or does this look like my white gold ring is turning yellow to you too?
She felt she was misled and the ring was some base metal that had been plated and she was obviously upset about the situation.
Unfortunately, we run into this in the jewelry industry far too often.
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Because we as jewelers do a poor job explaining the metals and gemstones we sell. We are also guilty of assuming that everyone has all the basics of jewelry knowledge that we possess.
These two items lead to more confusion and anger on the part of our guests than anything else we do. Any understanding of why white gold turns yellow and behaves the way it does should begin with a definition of the word karat.
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Karat is a measure of the purity of goldnot to be confused with carat, which is the weight of a diamond. In the karat system, pure gold is defined as 24 karat.
So what is 14 karat and what does that mean? Now, some basic rules with the process of creating different gold colors: more copper in the alloy gives you pink gold; more silver gives green; morenickel or palladium gives white.
Sort of. In 14 karat and above, the majority of the metal alloy is gold and therefore yellow.
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So the color will always have some inclination to the yellow shade. Pink and green cover the color well because of their darker tone. White not as well.
Consider a cup of coffee.
It starts as dark brown. You decide to add creamer, which is white. What is the resulting color? A light shade of brown.
Certainly not the true color of coffee, but also not the pure white of the creamer. Addingnickel or palladium to gold is no different than adding the creamer to the coffee.
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It simply makes the alloy less yellow, not white. Ok, h ow do jewelers get their white gold rings to be white? All the white gold you see in a jewelry store is plated with a white metal called rhodium.
Rhodium is an element on the periodic table In fact, rhodium is in the platinum family and shares some of the properties of platinum.
The property jewelers like it for is the color.
Why Does My White Gold Ring Turn Yellow?
It is a naturally white metal. It is also very precious and usually trades at prices similar to gold and platinum but can sometimes greatly exceed them as well when supply tightens.
This plating does wear off in time, exposing the metal beneath.
How long that takes depends on the person wearing the jewelry and the conditions they put the jewelry in. The rule of thumb: the more the jewelry rubs on things, the faster it wears.
Both white gold and yellow gold are timeless colors that will never go out of style. Swarovski engagement rings white gold or yellow gold Yellow gold is classic and timeless. And finally, consider your budget – that may influence your ultimate choice.
Rings tend to wear the fastest, while earrings seldom need the rhodium replaced. On average, plating on a ring will generally be nearly or completely gone within one year’s time.
Lastly, full service jewelers like Day’s Jewelers can replace the plating on your ring in store. The process usually takes about days.
I offered to inspect her ring for her and it was indeed 14 karat white gold. She had been wearing the ring daily for just about a year and the ring was showing a mild tint of yellow on the base of the ring and the sides.
The rhodium finish was clearly worn off and needed to be replaced. Unfortunately, the jeweler who sold her the ring neglected to explain these simple facts to her and created an upset guest.
Once I had assured her this was indeed normal and they simply did not explain white gold properly, she decided to leave the ring with me to have the rhodium replaced.
When she picked up the ring, we had returned it to her as it appeared the she first purchased it. She left happy andwith a better understanding of jewelry which made us happy as well.
About the Blogger:. Mark’s favorite part about his job is customer service, he loves working with customers and teaching them about jewelry.
He provides his customers with all the information they need to make an informed decision about their jewelry purchases. He has a wealth of knowledge and is always willing to answer questions.
Learn more about Mark. Merchandise returned must be in its original condition. Any purchase made with a credit card must be returned to the original credit card.
Please read more about our Returns and Exchanges Policy. Each item is cleaned, polished and inspected before it is wrapped and shipped to you.
For engravings and ring sizing, please add an additional business days to your order. Special orders or customizations may take weeks.
Please read more for full shipping information.
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Day’s Jewelers requires suppliers to provide a written warranty, for every diamond purchased, that it was acquired from non-conflict sources. Furthermore, as a certified member of the Responsible Jewellery CouncilDay’s is committed to supporting and promoting the highest level of social, ethical and environmental responsibility in our communities and in the areas of the world where our products are sourced.
Learn more about the Day’s Promise Your jewelry purchased from Day’s Jewelers is warranted for a lifetime against defects in materials and craftsmanship.
To be eligible for this warranty, your piece of jewelry must be inspected at any Day’s store at least once every six months. If you should live in an area where there is no Day’s store located, we would be happy to recommend a reputable jeweler to perform the required semi-annual inspections.
Day’s also offers a low cost extended care plan that covers normal wear and tear of items not deemed as defective. Real email address is required to social networks.
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13.02.2020 – Recent Posts. New Aurora in White Gold 0. So every few years, you’ll have to get it re-dipped in rhodium. Teardrop in White Gold 0.
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Swarovski engagement rings white gold or yellow gold
September 18, What does14kt really mean? Why are the white gold rings in a jeweler’s case so white? So, what makes white gold turn yellow? What happened with the guest?
About the Blogger: Mark Poulin, Store Manager, Day’s Jewelers Auburn Mark’s favorite part about his job is customer service, he loves working with customers and teaching them about jewelry.
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